1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
|means an account required to access and/or use certain areas and features of our website;
|means a small text file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website. Details of the Cookies used by our website are set out in section 8, below;
|means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation (“GDPR”); and
|means Bell Container Trading Ltd trading as BBQ TOWER, a limited company registered in England under company number 01766328 whose main trading address isUnit 2, Devonshire Business Centre, Cranborne Road, Potters Bar, Hertfordshire. EN6 3JR.
2. Information About Us
Our website is owned and operated by Bell Container, a limited company registered in England under company number 01766328, whose main trading address isUnit 2, Devonshire Business Centre, Cranborne Road, Potters Bar, Hertfordshire. EN6 3JR.
3. Third Party Links
4. What Data Do We Collect?
Depending upon your use of our website and interaction with us, we may ask you to provide us with certain personal data that can be used to contact or identify you or you may provide this data to us directly. For example, you may make an enquiry about our services through our website, by telephone or email.
We use different methods to collect personal data from and about you, including through direct interactions, where you provide us your identity, contact and financial data (examples of which are noted below) through filling in forms or by corresponding with us by post, phone, email or otherwise. As you interact with our website, third party providers (e.g. analytics, payment processing and search information providers) may collect data about your transaction, equipment, browsing actions and patterns.
4.1 Personal data may include, but is not limited to, the following:
(a) identity data, which includes your first name, maiden name, last name, username or similar identifier;
(b) contact data, which includes your billing address, delivery address, email address and telephone numbers;
(c) financial data, which includes bank account and payment card details;
(d) transaction data, which includes details about payments to and from you and other details of products and services you have purchased or hired from us; or
(e) technical data, which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
How do we use your personal data?
4.2 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.
4.3 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails or sending us your data), or because it is in our legitimate interests. Generally, we do not rely on consent as a legal basis for processing your personal data other than to respond to an enquiry you make to us via our website, email or telephone, whereby making the enquiry you consent to us using any personal data provided for the purposes of dealing with and responding to that enquiry and in-turn it being used, should you place any order(s) with us in a contractual context.
4.4 Specifically, we may use your data for the following purposes:
4.4.1 Setting you up or registering you as a customer or supplier and ensuring your account with our company is kept open (including retention of certain contact, identity and transaction data);
4.4.2 Processing your order and arranging delivery of your order with us; including supplying products and services to you or, as a supplier, allowing us to pay your invoices (please note that we require your personal data in order to enter into a contract with you);
4.4.3 Replying to emails and related correspondence to and from you;
4.4.4 Sending you emails that you have opted into (you may unsubscribe or opt-out at any time by contacting us) or quotations and information you have requested by sending us your personal data;
4.4.5 Analysing your use of our website and gathering feedback to enable us to continually improve our website and your user experience;
4.5 Where you supply us with personal data, you confirm you have obtained all relevant consents and approvals from the data subject, prior to sending us any such data.
4.6 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it and, should you wish to close your account with our company, please write to us, as per contact details below.
5. How and Where Do We Store Your Data?
5.1 We only keep your personal data for as long as we need to in order to use it as described above in section 4, and/or for as long as we have your permission to keep it.
5.2 Your information, including personal data, may be transferred to and maintained on computers and servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
5.3 If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including personal data, to United Kingdom and process it there.
5.5 In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
6. Do We Share Your Data?
6.1 We contract with third parties and service providers to supply products and services to you on our behalf. These may include both physical goods and also services related to your order (e.g. payment, courier and transport or other related services, to process your order and facilitate delivery) and we will also share personal data with certain service providers who provide IT and administration services and professional advisers including lawyers, accountants and auditors who provide certain services to us. In some cases, these third parties will require access to some or all of your data, for example to enable us to arrange delivery to you. Where any of your data is required for such a purpose, we will take reasonable steps to ensure that your data will be handled safely and securely.
6.2 Please note, we do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6.3 We may compile statistics about the use of our website including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.
6.4 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings where we are complying with legal requirements, a court order, or a government agency, enforcement or local authority and in situations where such authority or agency requires such data from us to pursue their own lawful enquiries.
7. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). No fee is payable to request this information, however, in some cases, we may charge a reasonable fee, for a manifestly unfound, repetitive or unreasonable requests or we may refuse to comply with your request in these circumstances.
We may require additional information or verification from you to confirm your identity and your right to access your personal data and any other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
8.1 Our website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the products andservices offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.
8.2 The analytics service(s) used by our website use(s) Cookies to gather the required information.
8.3 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
8.4 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.
8.5 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
8.6 Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
8.7 Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
8.8 For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
9. Your Rights
9.1 As a data subject, under certain circumstances, you have rights under the GDPR, in relation to your personal data, where you can request:
9.1.1 information about our collection and use of personal data;
9.1.2 access to your personal data;
9.1.3 rectification of any personal data we hold about you which is inaccurate;
9.1.4 erasure of your personal data – i.e. the right to ask us to delete any personal data we hold about you;
9.1.5 restriction to the processing of your personal data;
9.1.6 data portability (obtaining a copy of your personal data to re-use with another service or organisation); and
9.1.7 us to stop using your personal data for particular purposes.
9.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 11 and we will aim to assist you, as best we can.
The security of your personal data is important to us, however, please remember, that no method of transmission over the Internet (including by email) or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. As such, we make no guarantees or warranties as to the level of security afforded to your data.
11. Contacting Us